Ambitious Academy

Diploma in Cruise Hospitality Services

One programme, one price — learn both Cruise and Hotel Service Management in one go! Available exclusively at our Johor Bahru campus, and register now to receive a complimentary Aviation Intro Course!​

Why Study Cruise Hospitality at Ambitious Academy?

01

International Professional Diploma

Sesigned based on internationally recognised certification standards (CTH – Confederation of Tourism & Hospitality) and aligned with real industry requirements, ensuring that students develop professional skills that meet cruise and hospitality industry standards during their studies.

02

Industry-Leading Expert Faculty

Learn from the best. Classes are led by industry-experienced trainers with extensive cruise and hospitality backgrounds, ensuring you learn practical skills that match real workplace demands, while gaining insights from real industry practices.

03

Diverse Career Pathways Across

Covers hospitality, service management, and tourism, building a strong foundation for multiple service industries while developing essential communication, operational, and customer service skills for real working environments in hotels, restaurants, and cruise operations.

What You’ll Learn

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Intermediate Module

Basic Module

  • Fundamentals of English
  • Communicative Skills in the Workplace
  • Conversation Essentials for Crew Members (Mandarin)
  • Computer Information Technology
  • Culinary Theory & Food Preparation
  • Introduction to Cruise Ship Operations
  • Food & Beverage Services on Board
  • Excellence in Cruise Customer Service
  • Cruise Housekeeping
  • Enhanced Restaurant Services
  • Superyacht Luxury Services
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Industrial Training

Duration: 4 months

You will be directly involved in real operational roles such as front office, housekeeping, food & beverage, and customer service on a cruise ship or in a luxury hotel. You’ll experience daily workflows firsthand and complete professional logbooks and performance assessments as part of your training.

Career Prospects

Onboard Cruise Ships

  • Cabin Steward / Attendant

  • Restaurant Steward / Waiter

  • Assistant Bartender / Bar Utility

  • Commis Chef / Galley Assistant

  • Guest Services Assistant

  • Utility Cleaner (Public Areas)

  • Laundry Attendant

On Super Yachts

  • Junior Steward / Stewardess (Interior)

  • Junior Deckhand (with hospitality duties)

Shoreside Opportunities

  • Entry-level roles in hotels and resorts (F&B, Housekeeping, Guest Relations)

  • Cruise Line Support Centers (Reservations, Customer Service)

  • Port Agency Operations Assistant

Career Progression

With experience, graduates can advance to supervisory or specialized roles such as:

  • Housekeeping Supervisor, Restaurant Supervisor, Chief Stewardess

  • Sous Chef, Sommelier, Event Coordinator

  • Shoreside roles in operations, training, or guest relations management

Frequently Asked Questions

The total duration is 13 months, consisting of 9 months of classroom learning and skills training, followed by 4 months of industry internship.

Yes, the internship is a mandatory part of the programme.
Students will be placed in cruise ships, luxury hotels, resorts, or related service industries for 4 months of real-world training.

No academic results are required.
No SPM, no UEC.
We prioritise students who have interest and passion for the service industry.

You will receive:

  • Academy Diploma (Diploma)

  • UK CTH International Diploma

  1. Included Cabin Crew Intro Course

    Students receive additional basic cabin crew service training on top of cruise and hospitality modules, preparing them with multi-industry service skills.

  2. Available only at the Johor Bahru (JB) campus

    This complete training pathway is exclusively offered at our JB campus.

  3. Recognised by UK CTH International Certification

    CTH (Confederation of Tourism & Hospitality) is an international awarding body regulated by Ofqual (Office of Qualifications and Examinations Regulation), UK.

    This means:

    • CTH Diplomas are official international qualifications under the UK RQF (Regulated Qualifications Framework)

    • Widely recognised in the global tourism, hospitality, culinary, and service sectors

    • Students may progress to higher-level studies in universities in the UK, Europe, or Australia (subject to each institution’s requirements)

Your Skills, Your Future – Enquire Now for Details!

*Privacy Statement: Your information will be kept strictly confidential and used solely for course enquiries or registration purposes.

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