Thinking About Cruise, Tourism, or Service Management?
Hold On Before You Enroll.
Lately, more and more people have been showing interest in Cruise Tourism and Service Management —
especially after seeing friends working on Genting Cruises or in hotels.
It’s natural to wonder:
“If I study this field, will I get to travel, earn well, and see the world?”
It’s a great question — and you’re not alone.
But before deciding, there are a few important things you should know.
1️⃣ What Exactly Do You Learn in “Cruise Hospitality and Service Management”?
Many people assume it’s just about “tourism and a bit of service,”
but it actually covers much more.
You’ll usually learn topics such as:
- Cruise & Maritime Tourism
- Hospitality and Customer Service
- Tourism Management and Travel Planning
- Hotel Front Office and Housekeeping Operations
- Airline and Airport Service Fundamentals
Some programs even include English communication, career development,
and international certification exam preparation (like City & Guilds, CTH, or IATA).
These certifications can be a huge advantage when applying for overseas jobs.
2️⃣ Having a Diploma Doesn’t Mean You’ll Instantly Get a Job.
Let’s be real.
Whether it’s the cruise, hotel, aviation, or tourism industry — a diploma is just a stepping stone, not a guaranteed ticket.
Getting certifications like City & Guilds (C&G), IATA, or CTH means you’ve learned based on international standards — that’s great.
But what really matters are your personality, communication skills, and attitude.
When choosing a course, don’t just look at whether it offers a diploma.
Ask yourself:
“Will I get real hands-on training?”
“Will I get to experience the actual work environment?”
That’s what truly builds your confidence and employability.
3️⃣ Why Do Some Students Regret It Later?
Because too many people are misled by marketing promises.
You’ve probably seen lines like “Guaranteed job,” “Free internship,” or “Study and work abroad.”
But after finishing the course, many realize — it’s not that simple.
The best thing you can do is:
- Learn about the real course content,
- Look at the lecturers, partnerships, and student projects,
- And most importantly — ask questions and see things for yourself.
Don’t rely solely on what people say on social media.
Some comments come from people who didn’t even finish the course.
Everyone’s experience is different — so the fairest way is always:
See it with your own eyes.
4️⃣ Cruise vs. Hotel Management — What’s the Difference?
In simple terms:
- Cruise Management focuses more on onboard service, international guests, and team coordination.
- Hotel Management deals more with front office, housekeeping, and daily operations on land.
Today, many colleges offer hybrid programs, combining cruise, tourism, airline, and hotel management modules. This means you’re learning multiple industries at once — a smart move if you want career flexibility across cruise lines, hotels, and airlines.
5️⃣ How Do You Know If This Course Suits You?
No one can decide that for you.
But ask yourself:
- Do I enjoy communicating with people and helping others?
- Can I handle shift work or being away from home?
- Am I curious about other cultures?
- Do I see myself moving into management one day?
If you answered “yes” to most of these, this field could be a great fit for you.
🌍 One Last Thing
Whether you have SPM or not — these industries still have room for anyone willing to learn and work hard. It’s not about your grades; it’s about your mindset.
If you want to know more about the course structure, certifications, or you’re unsure which path fits you best, the most effective way is simple:
👉 Ask
Sometimes, a short conversation can be more valuable than reading dozens of ads.
